Privacy Policy & Data Protection Notice
Effective Date: September 2026
Governed by: The Digital Personal Data Protection Act, 2023 (DPDP) and Information Technology Act, 2000.
1. Introduction & Corporate Identity
Innovation Edge Solutions ("we", "our", or "us") operates the website (www.innovationedgesolutions.com), providing digital engineering solutions, ML-accelerated STOP analysis, and the proprietary AI Routine Builder software.
We are registered in India under UDYAM: UDYAM-WB-14-0179289 and GSTIN: 19AWXPK9737H1ZI, with our principal office at 34A, M. C. S. Lane, Naihati – 743165, West Bengal, India.
This Privacy Policy explains how we collect, use, protect, and process your personal and institutional data in compliance with Indian and international data protection standards.
2. Information We Collect
To provide our digital tools and engineering services, we collect the following limited information:
🔑 Identity & Account Data
Name, email address, institutional/company name, and securely hashed passwords.
📊 Service Inputs
Data uploaded by you to utilize our services, such as academic constraints for timetables or mechanical/thermal parameters for engineering simulations.
💳 Billing & Transaction Data
Billing address, GSTIN (if applicable), and transaction IDs provided by our payment partners.
🛡️ Technical Telemetry
IP addresses, browser types, and timestamp data used strictly for security monitoring, rate-limiting, and basic website traffic analytics.
3. Absolute Non-Monetization Pledge
Our Data Privacy Promise
We never sell, rent, trade, or monetize your personal data, institutional schedules, or engineering designs with third-party data brokers or advertising networks. Your data remains strictly confidential and is used solely to deliver the services you requested.
4. Payment Processing (Razorpay & PayPal)
We do not collect, store, or process sensitive financial information such as credit/debit card numbers, CVVs, expiration dates, or UPI PINs on our servers.
All domestic and international payments are processed securely through Razorpay (a PCI-DSS Level 1 certified gateway) or PayPal.
When making a purchase, you enter your financial details directly into the payment processor's secure environment. We only receive a cryptographic token and a transaction ID to confirm your purchase and allocate software credits.
5. Security & Data Protection
We employ robust security architecture to protect your data from unauthorized access:
- File Sanitization: All uploaded files and inputs undergo strict backend validation and sandboxing to neutralize malicious code or executable triggers.
- Network Security: All web traffic is encrypted using Transport Layer Security (TLS 1.3 / HTTP/2).
- Isolated Processing: Mathematical and engineering optimizations are executed in isolated, ephemeral environments that terminate upon completion.
6. Cookies and Third-Party Integrations
We use essential cookies to maintain your login session and secure our website. We may also use standard, privacy-respecting analytics tools (such as Google Analytics) strictly to understand website traffic and improve our services.
Our website also utilizes secure third-party Application Programming Interfaces (APIs) for essential functions:
- Secure dispatch of transactional emails (receipts, password resets).
- Administrative push notifications regarding system stability and support inquiries.
- Content Delivery Networks (CDNs) to load basic styling and fonts to your browser.
7. Your Statutory Rights (DPDP Act, 2023)
Under the Digital Personal Data Protection Act (DPDP), you as the Data Principal have full control over your personal data. You maintain the right to:
Right to Access
Request a summary of the personal data we hold about you.
Right to Correction
Update or correct any inaccurate account or billing information.
Right to Erasure
Request the permanent deletion of your user account, uploaded files, and generated schedules at any time. Upon verified request, data will be purged from our active databases within 7 business days.
Right to Withdraw Consent
Withdraw your consent for data processing at any time by closing your account.
8. Grievance Redressal & Data Protection Officer
In compliance with Section 8 of the DPDP Act, 2023, if you have any concerns regarding your data privacy or wish to exercise your rights, please contact our designated Grievance Officer:
Name: Dr. Mintu Karmakar
Designation: Founder
Email: contact@innovationedgesolutions.com
Telephone: +91-7003378897
Registered Address: 34A, M. C. S. Lane, Naihati – 743165, West Bengal, India
We will acknowledge all privacy-related inquiries within 48 hours and resolve them within 15 business days.